CONDITIONS

  • The time of arrival at the apartment shall be after 2 p.m.
  • The time of departure shall be before 11.30 a.m.
  • All guests must enter the suite at the same time.
  • Only persons of legal age (+18) may book
  • A deposit of 150 euros will be requested, which will be returned in 24 to 72 hours, once it has been determined that everything is in perfect condition.
  • Smoking is not allowed in the apartment.
  • Butler’s in-person service schedule: from the guest’s arrival to 11.30 p. m. Until further notice from the Government. Contact through WhatsApp: until 3 a. m., for any issues you might have.
  • All of the butler’s in-person services, as well as private transfers, will be suspended in case of fever above 37.4ºC; except for checkout, which is always conducted in person.
  • For same-day bookings, we suggest calling 611 622 005 to process your reservation directly through the butler, rather than through the website’s calendar.
  • VAT included (10%).
  • Pets are not allowed.
  • Lost items will remain in our facilities for up to 2 months. Once this time period has expired, if they are not collected in person or via a messenger, they shall be disposed of.
  • In the event of: disruptive noise, parties in the facilities, complaints from neighbours, or if the police have to be called due to uncivic behaviour, this situation will give us the right to dismiss our guests with no possibility of compensation or refund of any sort.
  • We reserve the right to change our prices according to the season or offers at any time.
  • We have claim sheets at the disposal of our customers upon request.
  • Our company adheres to the tourist control system of the police.
  • This luxury tourist apartment complies with all state and regional regulations currently in effect.
  • Our facilities are not fully accessible to people with certain disabilities. However, we would be willing to cooperate in any way we can.
  • We have a special weight sensor in the sauna seat which tells us whether two people entered the sauna. If that is the case, you would forfeit the €150 deposit.
  • By booking you agree to the liability agreement on the use of the sauna. Art & Suite Apartment Cáceres shall not be liable under any circumstances for any adverse effects caused by an improper use of this sauna. You freely decide whether to use it or not.
  • If you lose the keys to the suite, which will be handed over to you when you arrive, Art & Suite will have to deduct €30 from your deposit.
  • All items in the suite are the property of ART & SUITE. If any items go missing, their full price will be deducted from your deposit (for example: bedsheets, blankets, Buddhas, books, remotes, paintings, coasters, etc.).

CANCELLATION POLICY

  • If you cancel 30 days in advance, the full amount will be refunded; 100% of the reservation.
  • If you cancel 20 days in advance, you will be refunded 50% of the amount.
  • If you cancel less than 20 days in advance, there will be no refund.

PRIVATE CAR PARK OWNED BY ART & SUITE

  • We have a private car park for our customers who need it. It is 50 metres away from Art & Suite and it is at your disposal for an additional charge of €16 per day (24 h). Payment on arrival.

FREE PUBLIC CAR PARK

  • In the vicinity of Art & Suite there are occasionally free parking spaces.

CONTACTING THE SUITE

  • If you are outside Spain, contact us only via Whatsapp on +34 611 622 005
  • For Spanish mobile phones, we recommend calling only after booking or if you have any questions.

OFFICIAL PRICES ON OUR WEBSITE

Low season (all year)

  • Sunday – Monday – Tuesday – Wednesday – Thursday

Rates per night:

  • 1 adult – 80 euros
  • 2 adults – 115 euros
  • 3 adults – 145 euros
  • 4 adults – 175 euros

High season (all year)

  • Friday – Saturday – Bank holidays and the day before a bank holiday

Rates per night:

  • 1 adult – 90 euros
  • 2 adults – 125 euros
  • 3 adults – 155 euros
  • 4 adults – 185 euros

An additional charge of  €15 will apply for each child between the ages of 3 and 10.

Starting at 10 years old, the adult charge of €30 will apply.

You must present the child’s ID or documentation on arrival.

Free cot available for children up to 3 years old on request.

Special rates:

  • Local festivities, Easter, Christmas and any special event hosted in Cáceres
  • Price per night: 250 euros. (1, 2, 3, or 4 adults for the same price)

Licence number: AT-CC-00597